PreparedDocs for insurance claims
A claim is won on documentation, and lost on the parts nobody organised
After a fire or a flood the evidence arrives all at once and in the worst possible order: hundreds of phone photographs, a shoebox of receipts, three contractor estimates and a policy nobody has read since it was signed. The carrier asks for documentation supporting the claim. This is the part that decides what gets paid.
Built for public adjusters, restoration firms and claims teams.
The reality
What actually arrives
Not the version in the process document. The version that turns up.
Three hundred photographs, no order
Shot on a phone over several days, many of them near duplicates, none of them labelled by room or by item. Nobody can tell what has already been documented.
The receipts do not match the inventory
Items claimed with no proof, receipts for items nobody listed, and figures that have to be reconciled line by line before submission.
The carrier asks again
A request for further information arrives weeks later, and the file is already spread across email, a phone camera roll and a shared drive.
What tends to be asked for
Your firm sets its own checklist. This is the shape most of them take.
- Photographs of the loss, by room and by item
- Proof of ownership: receipts, invoices, statements, manuals
- Contractor and repair estimates
- The policy, the declarations page and correspondence with the carrier
- Reports from the fire service, police or a loss adjuster
- A contents inventory with dates, values and condition
What PreparedDocs does with it
- 1
Send the claimant a link and ask for photographs, receipts and estimates
- 2
Photographs are grouped, deduplicated and dated as they arrive
- 3
Receipts and estimates are read, so figures can be reconciled against the inventory
- 4
Missing rooms, missing proof of ownership and gaps in the timeline are surfaced
- 5
The claim package is built with an exhibit index the carrier can follow
One engine
The same work, under a different name
Collect the documents, work out what they are, say what is missing, organise what arrived, build the package somebody has to submit. That sequence does not change between a petition, a claim and a loan file. Only the vocabulary and the checklist do, which is why a firm that works across two of these does not need two products.
Your files stay yours
Every file is stored exactly as it arrived and is never rewritten. Anything the product produces is a new document beside the original, and you can take the whole file out whenever you want, as an archive with an index.